Privacy Policy
How we handle your data (and why we need it to make magic happen)
Last updated: January 2, 2025

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Introduction
Welcome to TASQER™'s Privacy Policy! This document explains how 5K Ignite, LLC ("we," "us," or "our"), a Pennsylvania limited liability company located at 2600 Columbia Avenue, Lancaster, PA 17603, collects, uses, shares, and protects your information when you use our AI-powered SaaS platform TASQER™ (the "Service").
By creating an account, using our tools, or visiting our website, you agree to this Privacy Policy and consent to our collection and use of your information as described herein. We've designed this policy to be comprehensive and transparent about our data practices while ensuring we can deliver the personalized, AI-powered experience you expect from TASQER™.
In plain English: We collect data to make TASQER work amazingly for you. This policy explains what we collect, why we need it, and how we use it to deliver personalized AI magic. By using TASQER, you're cool with this approach.
Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, business information, and any profile details you provide. This includes preferences, settings, and any additional information you choose to share to personalize your experience.
2.2 Content & Files
We collect and process all content you upload, submit, or generate through our tools, including but not limited to: documents, images, text, data files, business information, customer data, marketing materials, recipes, menus, financial information, and any other content you provide. This content is essential for our AI to deliver personalized recommendations and outputs.
2.3 Usage Data
We automatically collect detailed information about how you use TASQER™, including: pages visited, tools used, time spent on features, click patterns, search queries, AI prompts and responses, tool preferences, success rates, error patterns, and feature adoption. This data helps us understand your behavior and improve your experience.
2.4 Device & Technical Information
We collect device information including IP address, browser type and version, operating system, device identifiers, screen resolution, location data (if permitted), network information, and technical performance data to optimize our service for your setup.
2.5 Payment Information
For paid accounts, we collect billing information including name, address, payment method details, transaction history, and billing preferences through our payment processors (QuickBooks Payments and others).
2.6 Communication Data
We collect records of all communications between you and TASQER™, including support tickets, feedback, survey responses, chat logs, email correspondence, and any other interactions to improve our service and support.
In plain English: We collect everything we need to make TASQER work brilliantly for you—your account info, the content you work with, how you use our tools, your device details, payment info, and our conversations. It's all fair game for making your experience better.
How We Use Your Data
We use your information extensively to provide, improve, and personalize TASQER™. By using our service, you grant us broad permission to use your data for the following purposes:
3.1 Service Delivery & Operations
We use your data to operate TASQER™, process your requests, generate AI outputs, maintain your account, process payments, provide customer support, and deliver all platform features and functionality.
3.2 Personalization & Recommendations
You explicitly consent to our use of all your data—including uploaded content, usage patterns, business information, and generated outputs—to provide personalized recommendations, suggestions, and AI-powered insights. This includes analyzing your content to understand your business, preferences, goals, and needs to deliver customized tool recommendations, content suggestions, marketing insights, and strategic advice.
3.3 AI Training & Improvement
We may use your data, including your content and interactions, to train, improve, and develop our AI models and algorithms. This helps us enhance the accuracy, relevance, and effectiveness of our tools for all users. You consent to this use of your data for AI development purposes.
3.4 Analytics & Research
We analyze usage patterns, user behavior, content trends, and platform performance to understand how TASQER™ is used, identify opportunities for improvement, develop new features, and conduct research to advance our AI capabilities and business intelligence.
3.5 Marketing & Communications
We use your information to send service updates, feature announcements, promotional communications, personalized marketing messages, and educational content. We may also use your data to create targeted advertising and marketing campaigns both within and outside our platform.
In plain English: We use your data for everything that makes TASQER amazing—running the platform, personalizing your experience, training our AI, analyzing trends, and keeping you informed. The more we understand about you and your business, the better we can serve you.
Personalization & AI Enhancement
By using TASQER™, you specifically agree and consent to our extensive use of your data for personalization and AI enhancement purposes. This is essential to delivering the intelligent, customized experience that makes TASQER™ valuable.
4.1 Comprehensive Data Analysis
We analyze all aspects of your data including business type, industry, content patterns, tool usage, success metrics, preferences, goals, challenges, and any other information you provide or that we can derive from your usage. This analysis helps us understand your unique needs and deliver relevant recommendations.
4.2 Predictive Insights
We use your data to predict your needs, suggest relevant tools and features, recommend content strategies, identify business opportunities, and proactively offer solutions that align with your goals and industry best practices.
4.3 Cross-Tool Learning
Information from one tool may be used to enhance the experience in other tools. For example, menu items you upload to FlavorCraft may inform recommendations in RestaurantAdWizard, or business information from one tool may personalize outputs in another.
4.4 Behavioral Learning
We continuously learn from your interactions, preferences, feedback, and outcomes to refine our understanding of what works best for you and similar users. This includes analyzing which suggestions you accept, which features you use most, and which outputs you find most valuable.
4.5 Content Enhancement
We may use your content and data to improve suggestions, generate more relevant examples, create better templates, and enhance the overall quality and relevance of AI-generated outputs for you and other users with similar needs.
In plain English: This is where the magic happens! We use everything you give us to make TASQER smarter and more helpful for you. The more you use it, the better it gets at understanding your business and delivering exactly what you need. You're giving us permission to be really smart about how we help you succeed.
Third-Party Services & APIs
TASQER™ integrates with various third-party AI providers and services to deliver our functionality. By using TASQER™, you acknowledge and consent to your data being processed by these external services:
6.1 AI Providers
We use multiple AI providers including OpenAI, Google AI, Anthropic, Perplexity, and others. Your content and data may be sent to these services to generate AI outputs, and these providers may have their own data processing and retention policies.
6.2 Cloud Services
We use cloud infrastructure providers like Vercel, AWS, and others to host and operate TASQER™. Your data may be stored and processed on these platforms as part of our service delivery.
6.3 Analytics & Monitoring
We use analytics services like Microsoft Clarity and others to monitor platform performance, user behavior, and service quality. These services may collect and process your usage data.
In plain English: TASQER works with lots of other companies to bring you amazing AI tools. Your data might get shared with our trusted partners who help us deliver the magic—AI companies, cloud providers, analytics tools, etc. We pick our partners carefully, but they have their own rules too.
Data Storage & Security
7.1 Storage Locations
Your data is primarily stored in the United States using cloud infrastructure providers. We also use distributed content delivery networks and may store copies of your data in multiple geographic locations to ensure service availability and performance.
7.2 Security Measures
We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and monitoring. However, no system is completely secure, and we cannot guarantee absolute security of your data.
7.3 File Storage
Files you upload are stored on AWS S3 and may also be temporarily stored on other services (like Google Files API) for processing purposes. We maintain copies for service delivery and may retain backups for operational purposes.
Data Retention
We retain your data for as long as necessary to provide TASQER™ services and fulfill the purposes outlined in this policy:
8.1 Active Accounts
While your account is active, we retain all your data to provide continuous service, maintain your preferences, and improve your experience.
8.2 Closed Accounts
After account closure, we may retain your data for up to 7 years for legal compliance, business records, dispute resolution, AI training purposes, and to prevent fraud or abuse.
8.3 Anonymized Data
We may retain anonymized or aggregated data indefinitely for research, product development, and business intelligence purposes.
In plain English: We keep your data as long as you're using TASQER, and even after you leave, we might keep some of it for legal and business reasons. We also keep anonymized data to keep improving our platform for everyone.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
9.1 Access & Portability
You may request access to your personal information and, in some cases, request a copy of your data in a portable format.
9.2 Correction & Updates
You can update most of your information through your account settings, or contact us to request corrections to inaccurate data.
9.3 Deletion Requests
You may request deletion of your personal information, subject to legal retention requirements and the terms of service. Note that some data may be retained for AI training and business purposes as outlined in this policy.
9.4 Limitations
Given the nature of our AI-powered service and the broad consent you provide for personalization and improvement purposes, some rights may be limited. We prioritize service delivery and AI enhancement over individual data control requests.
Analytics & Usage Monitoring
We continuously monitor and analyze how TASQER™ is used to improve our service and your experience:
11.1 Microsoft Clarity
We use Microsoft Clarity to record user sessions, track interactions, and analyze user behavior patterns. This helps us understand how to improve our interface and user experience.
11.2 Custom Analytics
We collect detailed usage analytics including feature adoption, tool performance, error rates, user flows, and success metrics to continuously improve TASQER™.
11.3 Performance Monitoring
We monitor system performance, response times, error logs, and technical metrics to ensure optimal service delivery and identify improvement opportunities.
Children's Privacy
TASQER™ is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or through prominent notices in TASQER™.
Your continued use of TASQER™ after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically by visiting TASQER.com/privacy.
In plain English: Sometimes we'll need to update this privacy policy. When we do, we'll let you know, and if you keep using TASQER, it means you're okay with the changes.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please contact us:
5K Ignite, LLC
2600 Columbia Avenue
Lancaster, PA 17603
Phone: (717) 951-8349
Email: privacy@tasqer.com
General Support: hello@tasqer.com
This privacy policy was crafted with care by the TASQER privacy team and our data-protecting pig, Privacy Pete.
